Privacy Policy

At The Gift of Giving, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us.

1. Information We Collect

We may collect the following types of information when you interact with our website, place an order, or contact us:

Personal Information: Name, email address, phone number, and delivery address.
Payment Information: Billing address and payment details (processed securely via third-party payment providers).
Order Details: Information about your purchases and preferences.
Website Usage Information: Data about your interactions with our website (e.g., pages visited, time spent, and browsing behaviour) collected via cookies.

2. How We Use Your Information

We use the information collected to:

Process and fulfil your orders.
Communicate with you regarding your order, delivery, or any changes.
Personalise your experience and recommend products or services.
Improve our website, services, and customer support.
Comply with legal or regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service Providers: For order delivery, payment processing, or email communications.
Legal Authorities: If required by law or to protect our legal rights.

4. Data Security

We take reasonable measures to protect your information from unauthorised access, disclosure, or misuse. Our website uses secure payment gateways and encryption to safeguard sensitive data.

5. Your Rights

You have the right to:

Access and review the personal information we hold about you.
Request corrections to inaccurate or incomplete information.
Request the deletion of your personal data, subject to legal or contractual obligations.
Opt-out of marketing communications at any time.

To exercise these rights, please contact us at info@thegiftofgiving.uk.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and collect analytics data. You can manage your cookie preferences through your browser settings.

7. Retention of Data

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

8. Updates to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the "Last Updated" date will reflect the most recent update.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Email: info@thegiftofgiving.uk

Last Updated: January 2025

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