Frequently Asked Questions

You can place your order directly on our website by completing the enquiry form. We will then get in touch to discuss your personalised order. Each order is tailored to your needs. Speaking with our customers allows us to fully understand your requirements, making it even more special.

Yes! All of our gift hampers can be personalised. Let us know your preferences, and we’ll create something unique just for you.

Since all gift hampers and boxes are personalised to each individual, prices may vary. We will discuss this during our consultation. Rest assured, we offer great prices and high-quality gifts.

We recommend placing your order at least 7 days in advance for personalised hampers and 72 hours in advance for non-personalised hampers to ensure availability and timely delivery.

Yes, changes can be made with 72 hours’ notice for personalised items and 48 hours’ notice for non-personalised items prior to delivery.

We offer a 24-hour cancellation period after payment is made. After this, refunds may not be possible, as items may have already been sourced or prepared.

Yes, we’re happy to include a personalised message with your gift. Simply let us know during our consultation.

At present, we only offer local delivery. Please check back for updates as we expand our delivery options.

You can reach us at info@thegiftofgiving.uk. We aim to respond within 24 hours. We’re here to help!